We don't accept returns if you order the wrong item or size by accident, but in case you never received the item, please contact us at hello@moralis.io with your order ID (if applicable), so we can investigate further.

In cases where the item hasn't been processed yet, we may be able to cancel or edit the information for the order you made. Please reach us through the chat, or email us at hello@moralis.io

If the item is already on its way, we cannot cancel nor edit the information order.

These shipping times are estimates, not guarantees. The estimated shipment time start when the order is fulfilled and the shipment was dispatched.

Albania	7-13 business days
Andorra	3-4 business days
Austria	4-6 business days
Belarus	8-14 business days
Belgium	4-6 business days
Bosnia and Herzegovina	8-14 business days
Bulgaria	6-10 business days
Croatia	5-10 business days
Cyprus	5-15 business days
Czech Republic	6-15 business days
Denmark	5-10 business days
Estonia	2-4 business days
Finland	8-10 business days
France	2-4 business days
United Kingdom	5-7 business days
Germany	5-12 business days
Greece	6-15 business days
Hungary	7-12 business days
Iceland	7-9 business days
Italy	5-12 business days
Ireland	7-10 business days
Latvia	2-6 business days
Liechtenstein	5-7 business days
Lithuania	2-6 business days
Luxembourg	5-15 business days
North Macedonia, Republic of	6-7 business days
Malta	4-6 business days
Moldova, Republic of	8-11 business days
Monaco	5-7 business days
Montenegro	10-25 business days
Netherlands	4-8 business days
Norway	8-12 business days
Poland	5-10 business days
Portugal	3-5 business days
Romania	7-9 business days
San Marino	7-12 business days
Serbia	8-10 business days
Slovakia	5-10 business days
Slovenia	7-12 business days
Spain	2-5 business days
Switzerland	6-10 business days
Sweden	6-15 business days
Ukraine	6-15 business days
Vatican City	10-25 business days

For now, we doesn't ship to Cuba, Iran, Crimea, Syria, and North Korea. We're available in all other countries and ship internationally!

Customs fees are taxes that can sometimes be applied to imported shipments, based on each country’s import regulations.

Please note that Moralis is not responsible for any customs fees that an order may incur upon its arrival in the destination country.